Shipping policy
Shipping Policy
At Fig & Fi, all orders are shipped with tracked delivery via Australia Post for peace of mind.
Free Shipping
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Australia only: Free standard shipping on orders over AUD $150.
Shipping Rates
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Standard Shipping (Australia): AUD $12 – 3–7 business days
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Express Shipping (Australia): AUD $20 – 1–3 business days
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International Standard Shipping: AUD $35 – 7–21 business days (customs duties/taxes not included)
Processing & Tracking
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Orders are dispatched within 24 hours (Mon–Fri, excluding public holidays).
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Once your order is on its way, you’ll receive an email with your tracking number.
Delivery Issues
If your order is lost, damaged, or delayed, please contact us within 7 days of the expected delivery date at:
📧 sales@figandfi.com
⚠️ Please note: Delivery times are estimates and may vary due to carrier delays or customs clearance.
