Shipping policy

Shipping Policy

At Fig & Fi, all orders are shipped with tracked delivery via Australia Post for peace of mind.

Free Shipping

  • Australia only: Free standard shipping on orders over AUD $150.

Shipping Rates

  • Standard Shipping (Australia): AUD $12 – 3–7 business days

  • Express Shipping (Australia): AUD $20 – 1–3 business days

  • International Standard Shipping: AUD $35 – 7–21 business days (customs duties/taxes not included)

Processing & Tracking

  • Orders are dispatched within 24 hours (Mon–Fri, excluding public holidays).

  • Once your order is on its way, you’ll receive an email with your tracking number.

Delivery Issues

If your order is lost, damaged, or delayed, please contact us within 7 days of the expected delivery date at:
📧 sales@figandfi.com


⚠️ Please note: Delivery times are estimates and may vary due to carrier delays or customs clearance.